IFWEA Global Knowledge Community News

Jun 21

The Role of the Secretary – a new course

Erlinda Joseph (Lindu) has designed a course as part of the IFWEA focus on developing organisational development skills. These are courses for IFWEA’s affiliates and partners. They focus on the specific skills needed for a range of roles within an organisation, trade union or committee.

Erlinda’s course is titled The Role of the Secretary. Over the years, and especially in a digitally interconnected world, the role of the secretary has evolved into many aspects. It’s one of the most important positions within organisations of all sectors. This course will dig into the responsibilities and essential skills required to be a secretary.

We spoke to Erlinda about the course, and why she decided to create this programme. Erlinda is currently  working as an independent consultant with IDWF Asia for their project on online education tackling gender-based violence against domestic workers in Asia.

What made you decide to focus on The Role of the Secretary?

I want to design this course to share knowledge, foster learning, and contribute to developing skills in the secretary field. Creating this course allows for the structured sharing of information, enabling participants to gain insights and competencies to help them achieve their personal or professional goals in the secretary field.

Why is this course important today?

A course on the roles and responsibilities of a secretary is important because secretaries play a crucial role in the smooth operation of organisations by managing schedules, coordinating meetings, and handling correspondence. The course is also a space for continuous learning opportunities and professional development. In today’s fast-paced and often unpredictable work environment, secretaries must be adaptable and capable of managing crises. A course can prepare them to handle unexpected challenges effectively.

Who are the courses targeted at?

The course is designed for IFWEA’s affiliates currently working as secretaries or in administrative roles and those who want to pursue a career in this field. It is suitable for anyone seeking to enhance their skills and understanding of the role of a secretary within an organisation.

What will participants learn, and what will be the impact of the course?

In the course, participants will learn the fundamental duties of a secretary, including managing schedules, handling correspondence, organising meetings, and maintaining records. They will also develop essential professional skills such as time management, attention to detail, multitasking, and the ability to adapt to changing circumstances and solve problems efficiently, particularly in a dynamic or challenging work environment.

By the end of the course, participants should have a well-rounded understanding of what it takes to be an effective secretary and be equipped with the necessary skills. They should also recognise the vital role that secretaries play in an organisation’s smooth operation and success.

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